Difficult Conversations: How to Discuss What Matters Most
Stone, D. & Patton, B. & Heen, S. (2010). Difficult Conversations: How to Discuss What Matters Most. New York: Penguin.
Stone, D. & Patton, B. & Heen, S. (2010). Difficult Conversations: How to Discuss What Matters Most. New York: Penguin.